City of Belmont - Ruth Faulkner Public Library

Improve your communication skills, how to build trust, be heard and communicate with confidence, Alan Barker

eng

Includes bibliographical references

illustrations

no index present

non fiction

Improve your communication skills

Alan Barker

Creating success

how to build trust, be heard and communicate with confidence

Improve Your Communication Skills is your practical guide to effective communication in business. This fully updated 5th edition now features a handy self-assessment tool to help you profile your own preferred communication style, even more practical exercises, useful checklists and top tips, as well as content on influencing others and managing difficult conversations. Better communication skills will have a direct impact on your career development. This book provides vital guidance on improving your conversations, building rapport, developing your skills of persuasion, giving effective presentations, writing excellent emails, letters and reports, and networking successfully. With the help of Improve Your Communication Skills, you will be able to get your message across - every time

01.What is communication? -- 02.What's your communication style? -- 03.Seven ways to improve your conversations -- 04.The skills of enquiry -- 05.The skills of persuasion -- 06.Tough conversations -- 07.Making a presentation -- 08.Putting it in writing -- 09.Networking: The new conversation

adult