City of Belmont - Ruth Faulkner Public Library

Verbal judo, the gentle art of persuasion, George J. Thompson, Ph.D., and Jerry B. Jenkins

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Verbal judo, the gentle art of persuasion, George J. Thompson, Ph.D., and Jerry B. Jenkins
Main title
Verbal judo
Responsibility statement
George J. Thompson, Ph.D., and Jerry B. Jenkins
Sub title
the gentle art of persuasion
Summary
Presents a guide to communications that can defuse confrontation and improve cooperation, providing strategies for listening and speaking more effectively, avoiding the most common conversational disasters, and engaging people through empathy
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