Coverart for item
The Resource Can I help you? : effective communication for CALD workers in customer service - Trainer guide, Maggie Power ; with Carmel Davies and Anne Wiyono

Can I help you? : effective communication for CALD workers in customer service - Trainer guide, Maggie Power ; with Carmel Davies and Anne Wiyono

Label
Can I help you? : effective communication for CALD workers in customer service - Trainer guide
Title
Can I help you?
Title remainder
effective communication for CALD workers in customer service - Trainer guide
Statement of responsibility
Maggie Power ; with Carmel Davies and Anne Wiyono
Title variation
  • Can I help you?
  • Trainer guide
Title variation remainder
Trainer guide
Creator
Contributor
Subject
Summary
This training resource is designed to assist teachers and trainers working with CALD learners to devolop the communications skills nece
Cataloging source
SALS
http://library.link/vocab/creatorName
Power, Maggie
Dewey number
428.34
http://library.link/vocab/relatedWorkOrContributorName
  • Davies, Carmel
  • Wiyono, Anne
  • New South Wales
http://library.link/vocab/subjectName
  • English language
  • English language
  • English language
  • Customer service
  • Books with CDs
  • Books with DVDs
  • English language
  • English language
  • Customer service
  • Customer services
  • Community languages
Label
Can I help you? : effective communication for CALD workers in customer service - Trainer guide, Maggie Power ; with Carmel Davies and Anne Wiyono
Instantiates
Publication
Note
Culturally And Linguistically Diverse
Accompanying material
1 DVD-video (12 cm), 1 CD (12 cm).
Bibliography note
Includes index
Carrier category
  • videodisc
  • audio disc
  • volume
Carrier category code
  • vd
  • sd
  • nc
Carrier MARC source
  • rdacarrier.
  • rdacarrier.
  • rdacarrier.
Content category
  • text
  • two-dimensional moving image
  • spoken word
Content type code
  • txt
  • tdi
  • spw
Content type MARC source
  • rdacontent.
  • rdacontent.
  • rdacontent.
Control code
000055132018
Dimensions
30 cm. +
Extent
iv, 207 pages
Isbn
9780730657217
Isbn Type
(DVD & CD pack)
Media category
  • audio
  • video
Media MARC source
  • rdamedia.
  • rdamedia.
Media type code
  • s
  • v
Other physical details
illustrations
System control number
  • (Sirsi) 000055132018
  • (Sirsi) 000055132018
  • (OCoLC)794324866
Label
Can I help you? : effective communication for CALD workers in customer service - Trainer guide, Maggie Power ; with Carmel Davies and Anne Wiyono
Publication
Note
Culturally And Linguistically Diverse
Accompanying material
1 DVD-video (12 cm), 1 CD (12 cm).
Bibliography note
Includes index
Carrier category
  • videodisc
  • audio disc
  • volume
Carrier category code
  • vd
  • sd
  • nc
Carrier MARC source
  • rdacarrier.
  • rdacarrier.
  • rdacarrier.
Content category
  • text
  • two-dimensional moving image
  • spoken word
Content type code
  • txt
  • tdi
  • spw
Content type MARC source
  • rdacontent.
  • rdacontent.
  • rdacontent.
Control code
000055132018
Dimensions
30 cm. +
Extent
iv, 207 pages
Isbn
9780730657217
Isbn Type
(DVD & CD pack)
Media category
  • audio
  • video
Media MARC source
  • rdamedia.
  • rdamedia.
Media type code
  • s
  • v
Other physical details
illustrations
System control number
  • (Sirsi) 000055132018
  • (Sirsi) 000055132018
  • (OCoLC)794324866

Library Locations

    • Ruth Faulkner Public Library - City of BelmontBorrow it
      215 Wright Street, Cloverdale, 6105, AU
      -31.96206 115.93403
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